Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://www.diphoria.com/

Personal Information We Collect

When you visit the Site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we gather information about the pages or products you view, referral sources, and how you interact with the Site. We call this "Device Information."

We collect Device Information using:

• Log Files – Records of actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels – Electronic files that track browsing behavior.

When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment details (e.g., credit card numbers), email, and phone number. This is referred to as "Order Information."

"Personal Information" in this policy refers to both Device and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Process and fulfill your orders, including payments, shipping, and confirmations.

• Communicate with you.

• Screen for fraud or risk.

• Provide you with promotions or product recommendations based on your preferences.

We use Device Information to:

• Identify fraud and security risks.

• Improve and optimize our Site.

• Analyze customer browsing behavior and marketing effectiveness.

Behavioral Advertising

We use Personal Information to show targeted ads or marketing we believe may interest you. Learn more about online advertising: NAI Educational Page

Opt out of targeted ads:

• Facebook Ads Preferences

• Google Ad Settings

• Bing Ads Preferences

You can also manage ad preferences through the Digital Advertising Alliance

Do Not Track

We do not alter our data collection and usage practices when we receive a "Do Not Track" signal from your browser.

Your Rights

If you are a European resident, you can request access to, correction, or deletion of your personal data. Contact us using the details below. Additionally, we process your information to fulfill contracts or for legitimate business interests. Your data may be transferred outside Europe, including to Canada and the U.S.

Data Retention

We retain Order Information for our records unless you request its deletion.

Changes

This policy may be updated as needed to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under 18 years old.

Contact Us

For questions or concerns about our privacy practices, contact us at:

Email: helpdesk@heyandirect.com